Frequently asked questions.

A logo from us starts at €1,800, a website at €2,200, both plus VAT. What your project costs exactly depends on its scope. You get the price in writing after the free intro call, before we start. If your budget is tight, we tell you honestly what it covers and what it doesn’t.

A logo usually takes one to two weeks, a website three to six weeks depending on scope. Bigger projects take longer. You get the timeline in writing beforehand, and if something shifts, you hear it from us first.

Four steps. We get to know each other in a free call, then you get a concept with price and timeline. While we work, you see progress along the way and tell us what stands out to you. At the end we hand over all files and access.

No, on purpose. We ask enough questions upfront to understand what you need. Then we commit to one direction and explain why. If it turns out not to fit, we revise it at no extra cost.

You do. All files, all rights, all access. We don’t hold anything back to keep you locked in. If you want to work with someone else later, you can, no detours.

chiaro creative is a design studio in Neubrandenburg, Germany, for graphic design, branding, websites and social media, plus photos and drone footage. We also handle video production, motion design, 3D rendering and 3D printing ourselves, so you keep the same two contacts for everything.

Sure. Not every project starts from zero. Sometimes sharpening what’s already there is enough instead of tearing it all down, and then we’ll tell you that instead of selling you a full redesign.

Yes, if you want us to. We take care of hosting, maintenance and changes, either ongoing or only when needed. Or you take the website over with all access and carry on yourself.

The basics are part of every website we build: clean code, fast loading, proper page titles and descriptions, and structured data for Google. If you like, we also help with your Google Business Profile. Ongoing SEO support can be booked on top. Nobody can honestly promise you the top spot, and neither do we.

Andi Sagel and Fabrice Balko. We founded chiaro creative together in Neubrandenburg and deliberately stay a team of two, so you always talk directly to the people doing your project. Andi mainly covers graphic design, photography and drone shots, Fabrice graphic design, video and 3D animation.

No. Our studio is at Karlshagener Straße 3 in 17034 Neubrandenburg, Germany. We work for businesses across the Mecklenburg Lake District, from Waren (Müritz) to Neustrelitz or Demmin, and just as much for clients further away. In the region we like to meet in person, everything else works fine over video call.

Andi’s father is Italian, surname Campochiaro. His mother is German, and Andi was born in Italy. That’s where the name chiaro comes from, not from the Italian word for light or clear, even if it fits well enough. Short name, long story.